CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
I am confused about how workflows work. Right now (and i want to replicate this) in our current legacy system a customer service rep will enter a sales order, confirm it, and then they are taken right back to a new sales order screen. Delivery (pick list) list is sent to the warehouse to batch process and partial items ship unless otherwise, the exception is to ship complete. As i am playing with open erp i just don't understand its as if a csr could walk from order to invoice payment just by clicking through and thats a BIG no no.
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|Asked: 9/8/13, 3:18 PM|
|Seen: 839 times|
|Last updated: 3/16/15, 8:10 AM|