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I made a sales order which was sent to the customer. Cause an error I had to update one product price and the customer agreed. So I later made the invoice and updated this price. When I now have a look to sales => SOs I have a red line where the status of this SO displays an error (in German Abrechnungsfehler: in English probably something like clearing error or accounting error) . If I go into this SO there is a button Ignore error, however nothing happens if I click this. What can I do, what do I have to check before?
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|Asked: 1/28/14, 5:00 PM|
|Seen: 798 times|
|Last updated: 3/16/15, 8:10 AM|