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sales order is different to invoice, how to remove the red error message

By
M. Höppner
on 1/28/14, 5:00 PM 749 views

Hello,

I made a sales order which was sent to the customer. Cause an error I had to update one product price and the customer agreed. So I later made the invoice and updated this price. When I now have a look to sales => SOs I have a red line where the status of this SO displays an error (in German Abrechnungsfehler: in English probably something like clearing error or accounting error) . If I go into this SO there is a button Ignore error, however nothing happens if I click this. What can I do, what do I have to check before?

Regards

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Asked: 1/28/14, 5:00 PM
Seen: 749 times
Last updated: 3/16/15, 8:10 AM