Sale order : how to delete a payment line to close the pos session ?

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

CRM
e-Commerce
Accounting
Inventory
PoS
Project management
MRP

Take the tour

Posts People Badges

Tags View all

odoo accounting v7 pos invoice

About this forum

Help

Sale order : how to delete a payment line to close the pos session ?

1 Reply

6233 Views

accounting pos

Philippe LAURENCE

Hello,

We use Open ERP since several months but we cannot close our shop's session since 3 days.

The reason is : Constraint Error Wrong credit or debit value in accounting entry !

I tried to find the answer here but, no matching. After some researches, I find a sale order with 2 Bank journal lines in payment. I have a screenshot but I can't post it.

I think it's the issue's origin. How could I delete one of this line ? I tried to reimburse but it doesn't fix it.

Thank you for your help.

Philippe.

Branimir

Best Answer

Try this: Got to Point of Sale -> Configuration -> Choose your POS -> Uncheck Group Journal Items -> Try closing the session

Philippe LAURENCE

Author

It worked perfectly. The server ran during an hour to close the session and everything is ok now.

Thank you very much !

This question has been flagged