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Return Process - how are product and money returns linked to (and visible from) the Sales App? How many bought vs returned.

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sillber AG

I expected the returns process (when a customer returns a product) to be similar to a sales process, but this seams not to be possible. I need a product return to be connected to a refund/credit note and it should also be visible in the sales module. Only in the sales module we can see how many products a customer has bought and returned.

I can not find any information about how this is meant to be processed in Odoo. Thanks a lot for a clear and complete explaination.

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sillber AG
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I still would be happy about any answer or comment, as this continues beeing unclear for me. Thanks!