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Request Tracker integration

By
Christian Barth
on 8/28/14, 10:12 AM 1,378 views

Hi everybody,

 

we're user Request Tracker 4.2 as our helpdesk system. Additionaly we want to implement Odoo for billing, time tracker (I know that time tracking is possible with RT) and some other stuff.

Ideally, when a ticket ist created, a project with a task gets created in Odoo and the information gget exchanged automatically. I found an RT-OpenERP connector on launchpad (https://launchpad.net/rt-openerp), but there are no  files to be downloaded.

Does anyone have an idea? I really don't want to program something myself, because I don't have the time.

Christian

0
Med Said BARA
On 8/28/14, 4:45 PM

Could you please, try this module and tell us what you think ?

0
Manuel
On 9/5/14, 3:04 AM

Is anytracker able to create tickets from email?

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Asked: 8/28/14, 10:12 AM
Seen: 1378 times
Last updated: 3/16/15, 8:10 AM