I followed this article to the Tee but I don't get the email reminder.
How can I find out where the process is getting stuck or failing?
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This is the article:
https://www.odoo.com/forum/help-1/question/how-to-get-reminder-for-scheduled-phone-call-9871
And yes my server email is set up correctly because I do receive other automated emails such as sales order and purchase order confirmations.
Could you post a link to the article that you're referring to?
+1 to Gary @ Mars: one potential point of falure could be whether your odoo's mail system is not setup correctly or you haven't set that up at all