In the recent day something has happend when i made a rejections.
Explained in deep:
1).- A Sales order has create and the inventory has affected.
2).- The sales orders has been invoiced.
3).- The sales order has a partial rejections from the customer
4).- We made a refund using “Modify: Create refund, reconcile and create a new draft invoice”
5).- The original sales order is paid and reconcile, and new one is create.
5).- In the new one we edit the number the sales order line, or the quantity of the sales order.
6).- In the new one the payment is register.
7).- But the remainder of the original SO gone back to “sales to order” into the sales module.
In the past it does´t occurred, something has changed with the last update?
I try the paid only the real customer recived.
We need your help.
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|Asked: 5/17/16, 4:44 PM|
|Seen: 161 times|
|Last updated: 5/17/16, 4:47 PM|