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Rejections gonne back to "Sales to invoice"

on 5/17/16, 4:44 PM 363 views

Hi everyone.

In the recent day something has happend when i made a rejections.

In deep:

Explained in deep:


1).- A Sales order has create and the inventory has affected.

2).- The sales orders has been invoiced.

3).- The sales order has a partial rejections from the customer

4).- We made a refund using “Modify: Create refund, reconcile  and create a new draft invoice”

5).- The original sales order is paid and reconcile, and new one is create.

5).- In the new one we edit the number the sales order line, or the quantity of the sales order.

6).- In the new one the payment is register.

7).- But the remainder of the original SO gone back to “sales to order” into the sales module.

In the past it does´t occurred, something has changed with the last update?

I try the paid only the real customer recived.


We need your help.


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Asked: 5/17/16, 4:44 PM
Seen: 363 times
Last updated: 5/17/16, 4:47 PM