Odoo Help

5
29 Answers
2
Rami Talat
12/19/14, 11:49 AM

Unfortunately, nothing previously stated works fine and fixes this problem.

Unfortunately also, I could not comment answers on my question -rather than objecting to it- , although it is not an answer to my question, due to my low karma!!!

Another important note to all followers, please deal with such issues as production issues.

3 Comments
Rami Talat
12/22/14, 9:53 AM

Finally, I got the reason (Thanks Allah) This problem is not a bug nor an abnormal behavior, but I pop-up because the definition of the account itself. In more detail, the "Allow Reconciliation" was unchecked when this problem popped-up, and after checking it everything went normal.

Ivan
1/20/15, 7:08 AM

@Rami, I understand the frustration that you are faced when dealing with issues, especially in production setup. However, I believe it would be very hard to expect the followers of this forum to deal with your issues as "production" issues. If you need help for a prompt resolution to your questions, I would advise that you engage in a support agreement with a Partner in your area. AFAIK, Odoo does not provide support aside from their Online platform.

Rami Talat
1/20/15, 2:31 PM

Sorry Ivan, but I didn't get to your point. If I understand your comment well, so what is the benefit from this site!

1
Danimar Ribeiro
2/15/15, 2:49 PM

I had the same problem.

Go to your receivable and payable account related to the invoice and mark the "Allow reconcile' option.

After that you can go to "Automatic reconcile" and choose both accounts to reconcile, if you had previously paid, then odoo will automatically set the invoice to paid status.
 

0
Leonardo Acuña
5/5/17, 6:47 PM

I had the same problem, the solution:

1.- Go to your receivable and payable account related to the invoice and mark the "Allow reconcile' option.
2.- Mark  Internal Type as Charge.
3.- Mark Account Type as Receivable.


After that the account can do "Automatic reconcile" and paid amount correspond to difference.

0
Guru
1/20/15, 6:39 AM

This answer is right.

Thanks to you Rami

6 Comments
Rami Talat
1/20/15, 6:40 AM

Thanks Guru

Rachid
1/20/15, 11:08 AM

what's the answer ?!

Rami Talat
1/20/15, 2:27 PM

The answer is right below this comment...

Rachid
3/23/15, 8:33 AM

I didn't found the answer !!

Rami Talat
3/23/15, 8:43 AM

Here you are again...Finally, I got the reason (Thanks Allah) This problem is not a bug nor an abnormal behavior, but I pop-up because the definition of the account itself. In more detail, the "Allow Reconciliation" was unchecked when this problem popped-up, and after checking it everything went normal.

Rami Talat
3/23/15, 8:43 AM

Here you are again...Finally, I got the reason (Thanks Allah) This problem is not a bug nor an abnormal behavior, but I pop-up because the definition of the account itself. In more detail, the "Allow Reconciliation" was unchecked when this problem popped-up, and after checking it everything went normal.

0
Federico Schiefelbein
12/19/14, 9:15 AM

I had the same problem. When I set the Company currency to 'ARS' before installing the Accounting module, the sales invoice payments didn't work as you mentioned. When the currency is set to 'ARS' right after installing the Accounting module, it worked fine. Does this apply to your case?

Hope this helps.

9 Comments
Rachid
12/19/14, 9:20 AM

what do you seggest to do to the currency for working ?

Federico Schiefelbein
12/19/14, 9:29 AM

Sorry Rachid, I couldn't find a fix for this without creating everything from scratch. I've created a new DB, installed all the needed modules and then start configuring currencies and it worked ok.

Rachid
12/19/14, 9:38 AM

Gracias Federico, when I change the currency to EU it work fine but with my currency no even with a new data base

Federico Schiefelbein
12/19/14, 10:15 AM

Did you modified in any way your chart of accounts?

Rachid
12/19/14, 10:20 AM

no I used the origin comming with odoo

Federico Schiefelbein
12/19/14, 4:05 PM

Hello Rachid, I was able to fix this in my system. The problem was that the account receivable set for the customer had the "Allow Reconciliation" unchecked. I checked this property on the account and it is working normally now.

Rachid
12/22/14, 5:25 AM

thanks Federico for your corporation, that not my case :(

Rami Talat
1/26/15, 4:29 AM

Do you still need any help about this subject?

Rachid
1/26/15, 8:08 AM

@Rami yes I didn't solve my problem with the currency !

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