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Product EAN13 generator fails

Victor Godayer
on 1/20/14, 10:56 AM 1,608 views


I'm registering products in an ERP, and I would like to use the EAN13 generator feature coming with the product module.

I have set up the product name and the internal reference (for instance Bleu-C / P-Oxford for the latter), but when I click on the link Set a custom EAN I always get 0000000000000.

I can't understand why it gives this result.

Thanks for your help/ideas.


I have no problem on Product EAN13 but I have similar problem on Supplier EAN13. It said it will auto generate, but always get 0000000000 for supplier EAN13.

on 2/3/14, 12:21 AM
Victor Godayer
On 2/3/14, 4:26 AM

My mistake. It's not detailed in the form, but the reference asked when we click on Set a custom EAN must be numeric.

It is the same for Supplier EAN13, it must be numeric.

Hope it'll help


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Asked: 1/20/14, 10:56 AM
Seen: 1608 times
Last updated: 3/16/15, 8:10 AM