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You have to create shipping address during the customer creation, when you are going to create new customer then in "CONTACT & ADDRESS" field there are CREATE button, When you click on there new window will open and select "Shipping address" and add the shipping address then click on (SAVE & CLOSE). Otherwise you can add shipping address using edit customer(Sales-->Customers-->(Select Customer)-->Edit-->CONTACT & ADDRESS-->CREATE-->Shipping Address).
When you make a bill or quotation then select that shipping address for that particular user.
I hope this will help you.
I'm using v10 as well. I'm working on building a customer report where I want to print billing address (customer address) and shipping address. I had a problem where it would print shipping address the same as billing address.
So to make things work I went to Sales->Configuration->Settings and in Quotation and Sales I switched from Invoicing and shipping addresses are always the same (Example: services companies) to Display 3 fields on sales orders: customer, invoice address, delivery address
It will add "Delivery Address" field to Customer invoice form.
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|Asked: 11/5/16, 9:47 AM|
|Seen: 527 times|
|Last updated: 1/19/17, 8:33 AM|