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Preventing automated Customer emails on form changes?

John Baldwin
on 1/30/15, 10:30 PM 852 views

I want to disable all communications with customers except intentionally emails. I don't want an email sent automatically when meeting is set, or when lead becomes opportunity or a sales generated and confirmed... Nothing but when I click their name to send an email.

My customers do not need to be notified during every phase of processing an order, just when I want to send an email only. Is there a way to do this? If you select never in notify_email radio buttons, they get NO emails from the system. Am I missing something?

Dale Thomas
On 1/31/15, 7:46 AM

Hi John, 

I don't have the answer but I am glad you brought this up.  I don't want my clients to get automated emails either.  Or at least until I am familiar more with odoo and know what emails are getting sent.  

If I find something I will post. 



| 6 5 7
Lodz, Poland

On 1/31/15, 2:00 PM

I know this is not ideal, but one method is to change in all email templates field To (Emails) = ${object.email|safe} and set To (Emails) = ${object.company_id.email or user.email|safe} (or only ${user.email|safe})

In first step, email is sent to you. You verify it and if it is ok, you edit it as new and send to customer.  Value ${object.email|safe} you add to email template cotent.

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Asked: 1/30/15, 10:30 PM
Seen: 852 times
Last updated: 3/16/15, 8:10 AM