HI ,

Please see the scenario and let me know your thoughts on more functional aspect

In Odoo, I have a point of sale shops , A customer " XYZ" did a purchase on our shops for $500 for 2 products ( A, B Product),

He came back aftewards and return a product A which worth of $260,

Here comes the scenario:-

           - Client does not want the money, he wants the amount to be recorded as positive balance for company, which he comes any day and can redeemed with another purchase.

What would be the accounting entry for return where in we did not pay any amount but its a liability for us!!

What accounting entry should post when we redeem the amount whatever was pending with us!!

Any functional consulting on accounting part would be highly appreciated!!