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Portal no longer displaying payment confirmation message upon return from Paypal

Pat Miller
on 6/21/16, 7:48 PM 527 views

Hi everyone,

Following up on a previous thread where I was working on getting Paypal all squared up in v9c, I'm running into a small new problem.

Previously, when everything worked just right, we'd go to our customer portal, select an invoice, click to pay, go through Paypal, and then be returned back to a similar looking page (showing invoice number and amount) with a "thank you" message on top of a green rectangle.

Now, after going through Paypal, we are being returned to xxxxx.com/my/home, with no thank you message.

This is acceptable, as Paypal produces a thank you message, so the customer knows the payment was sent successfully. But being returned without that thank you message on our end is a little confusing. 

I've tried putting all my changes back, and still can't get the "thank you" back. The only change (that I can think of, it's possible I'm forgetting something) is upgrading from 9.0c-20160616 to 9.0c-20160621.


Pat Miller
On 6/22/16, 7:22 PM

Updated today, and it seems to have fixed itself.

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Asked: 6/21/16, 7:48 PM
Seen: 527 times
Last updated: 6/22/16, 7:22 PM