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PO Confirmed and received but 1 SKU didnt not registered

Marcio Valenzuela
on 4/10/16, 12:06 PM 619 views

I created a PO, entered many SKUs, received the goods and all goods are there except 1, SMD LED Blue.  They are the only item with 0 stock for some reason.  I've checked and that SKU has:

1.  It is present in the confirmed PO, with qty 3.

2.  It is present in inventory but with qty 0.

3.  It has no purchase history from the product form.

How should I fix that?


Ermin Trevisan

--Ermin Trevisan--
| 6 5 7
Walchwil, Switzerland
--Ermin Trevisan--

Ermin Trevisan
On 4/11/16, 1:03 AM

You should check the definition of this product, is it stockable for example? If it is the same as for the other products, did you really perform the receipt of the goods properly?

Yes it is stockable now. But I believe it may have been Consumable when I made the PO. But Im sure when I received the goods, the product was already stockable. How can I fix it now?

Marcio Valenzuela
on 4/11/16, 10:58 AM

First make a backup of the database. Then try to do another receipt for this particular PO. If it does not work, try to reverse the PO and do it again. If nothing helps, do a manual stock addition (inventory).

Ermin Trevisan
on 4/11/16, 11:08 AM

Thanks, can I reverse-receive just that item or do I have to reverse the complete order?

Marcio Valenzuela
on 4/11/16, 5:21 PM

You have made a database backup, so just try it.

Ermin Trevisan
on 4/12/16, 3:30 AM

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Asked: 4/10/16, 12:06 PM
Seen: 619 times
Last updated: 4/11/16, 10:54 AM