Odoo Help


Payment difference option not available?

Gary Young
on 10/14/13, 3:45 AM 1,599 views

While evaluating OpenERPv7 I was registering a customer payment and I noticed in the "Pay Invoice" screen, there is not an option for "Pay Difference".

The documentation online shows that there should be a drop down below the "Difference Amount" that asks how to handle the difference. However, I do not see this option anywhere, nor does the Difference Amount actually display anything except the number zero.

How do I enable this feature? Am I overlooking something?


Fabrice Henrion (fhe)

--Fabrice Henrion (fhe)--
| 7 7 9
San Francisco, United States
--Fabrice Henrion (fhe)--

Director Odoo Americas

Fabrice Henrion (fhe)
On 10/18/13, 12:35 AM

I strongly suggest you to only use the "Pay invoice" wizard in very simple cases where you pay the invoice at once and in full. For all other cases (partial payment, split between several accounts, banking fees or any type of other fees, 1 payment for more than 1 invoice,...), you should go to Accounting > Customer Payments and create a payment from there. You will have access to more information (debits and credits) and an interface that will be easier to use in those more complex cases.
More info here: https://accounts.openerp.com/forum/Help-1/question/40371/

Thank you for the recommendation. It is exactly what I needed. Cheers!

Gary Young
on 10/18/13, 1:30 PM

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Asked: 10/14/13, 3:45 AM
Seen: 1599 times
Last updated: 3/16/15, 8:10 AM