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wjn

When we define a packing for a product with UoM other than Unit category, we get an error when creating a sales order line:

Error! Conversion from Product UoM Unit(s) to Default UoM xx kg is not possible as they both belong to different Category!.

For example, we want to sell a bigbag of sand. The product 'sand' has UoM of category 'weight' and packing is 'bigbag'. This causes the above mentioned error. Second example, we want to sell 20kg kanisters (UoM also category weight), packed 21x20kg on a pallet with overpack. Packing is 'Overpack', also causes the above mentioned error.

How can we add packages to this kind of products??

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Josse Colpaert (jco)
Best Answer

You can define fixed or variable uos (unit of sale) however which can have a different category!

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wjn
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Strangely it works the other way around. The original UoM has to be from category ‘Unit’, the UoS can be different, and from a different category. The packaging unfortunately is connected to the UoM, not to the UoS (unit of sale).

wjn
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And as you know you cannot change the UoM without duplicating. Causing all stock, pricelists, etc. to be duplicated too.