Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

0

openerp server error

By
brijesh savaliya
on 6/5/13, 3:20 AM 2,637 views

yesterday i downloaded the openerp version 7.0 and i worked on it for almost 2-3 hours

today when i entered my username and pwd i got the following error

Your version of OpenERP is unsupported. Support & maintenance services are available here: OpenERP Entreprise.
OpenERP Server Error
Client Traceback (most recent call last):
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\http.py", line 180, in dispatch
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\controllers\main.py", line 498, in authenticate
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\session.py", line 73, in authenticate
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\openerplib\main.py", line 117, in proxy
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\http.py", line 608, in send


Server Traceback (most recent call last):
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\http.py", line 593, in send
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\netsvc.py", line 360, in dispatch_rpc
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\service\web_services.py", line 397, in dispatch
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\service\web_services.py", line 408, in exp_authenticate
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\pooler.py", line 50, in get_pool
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\pooler.py", line 33, in get_db_and_pool
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\modules\registry.py", line 180, in get
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\modules\registry.py", line 192, in new
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\modules\registry.py", line 67, in __init__
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\modules\db.py", line 143, in has_unaccent
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\sql_db.py", line 152, in wrapper
  File "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\.\openerp\sql_db.py", line 212, in execute
OperationalError: server closed the connection unexpectedly
This probably means the server terminated abnormally
before or while processing the request.

thanks in advance

Sounds like whatever you're running is definitely not version 7. "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\http.py", shows version 6.1.

thenon
on 6/5/13, 5:23 AM
2
thenon
On 6/5/13, 5:26 AM

Sounds like whatever you're running is definitely not version 7. "C:\Program Files\OpenERP 6.1-20120821-233337\Server\server\openerp\addons\web\common\http.py", shows version 6.1.

Did you use the windows all-in-one installer?

Are you running this from a windows service?

Chances are your windows service definition is still pointing to your 6.1 install.

Either uninstall everything, and reinstall version 7, or (quicker), edit your windows registry.

Look for something like

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\openerp-server-7.0

ensure ImagePath key points to the correct directory on your disk for the new version you installed.

thanks thenon

brijesh savaliya
on 6/5/13, 6:52 AM

@thenon: Sharp eye!

patrick
on 6/5/13, 5:50 PM

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

0 follower(s)

Stats

Asked: 6/5/13, 3:20 AM
Seen: 2637 times
Last updated: 3/16/15, 8:10 AM