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3 Answers

Denis Ledoux (dle)

--Denis Ledoux (dle)--
| 5 5 7
Ramillies, Belgium
--Denis Ledoux (dle)--

Denis Ledoux (dle)
4/26/13, 7:17 AM

For databases that are hosted on the OpenERP Online Cloud and have a valid OpenERP Enterprise subscription (i.e. only paying customer), we keep backups of each database as follows:

  • Daily: One backup per day, kept for 7 days
  • Weekly: One backup per week, kept for 1 month
  • Monthly: One backup per month, kept for 3 months

(database size does not matter)

It is possible for the owner of a database to download a backup of the current state of the database:

  • Sign in on openerp.com with the account that pays for the database (this is very important otherwise you will only see the "Revoke Access" option)
  • On the Home page where you see "Your Accounts", click on the arrow in the top right of the box where you see your company logo.
  • Click on "Download Backup": image description
  • Note: If you haven't been connected to your database as the Administrator recently, you way get a warning message telling you to connect as Administrator. You simply have to go to your instance with the right account then come back. The easiest way to do this is to click on the icon representing your company (you will be automatically logged into your databasase) then come back to accounts.openerp.com. The link to download your backup should then work.
  • Note 2: This is not available for trial subscriptions nor for on-site hosting. For on-site deployments you can use the database manager to perform your own backups.
4/26/13, 7:22 AM

All databases shows "revoke access" option only.

Denis Ledoux (dle)
4/26/13, 7:32 AM

This Download Backup link only appears when this is an OpenERP Online database, which is supported (which mean, not a trial database) and If you are connected as the account which pays for it.

4/26/13, 7:33 AM

Ok Denis. Thanks for your reply.

1/6/14, 1:46 AM

How can I upload the database later?

Istvan Steve Novak
9/20/14, 3:22 PM


 It si a very important point now as Odoo/OpenERP introduced the FREE 2 user version. How is the backup/database download policy now? Because I cannot see any of these backup/download options in my Odoo v8 free version! ANd I have no clue how to secure my precious company data after years of use....?

Imre Van den berge
4/4/15, 12:18 PM

Hi Istvan Please have a look at our tutorial http://odorials.com/tutorials/general/how-to-start-using-odoo/ and have a look at steps 7 and 8. That will probably answer (part of) your question.

Istvan Steve Novak
4/4/15, 5:41 PM

Hi Imre,


Thanks for caring my issue and trying to help, but the info on your link is about the most basic and general steps how to install Odoo, while my issue is specific. I already have read and watched all the available written and video guides, forums on the internet regarding multicompany configuration etc. I already have Odoo8 installed on my VPS (done by an IT pro) and I created the database, done all the configs for multicompany etc but as I wrote there are countless issues if you install the Hungarian chart of accounts. Only with this one…




From: Imre Van den berge [mailto:info@odorials.com]
Sent: Saturday, April 4, 2015 6:19 PM
To: Istvan Steve Novak
Subject: Re: False


Hi Istvan Please have a look at our tutorial http://odorials.com/tutorials/general/how-to-start-using-odoo/ and have a look at steps 7 and 8. That will probably answer (part of) your question.

Imre Van den berge
Sent by Odoo S.A. using Odoo about Forum Post False




| 5 4 7
Baarn, Netherlands
4/26/13, 7:09 AM

Backup policy: None (as far as I know)

If you want to make a regular dump, you have to use the scheduler of the OS (cron on Linux) and access the DB to make the dump.

How to make a backup:

At the login screen, Click on 'Manage Databases' (below the username/password input).

This allows you to create, delete (= drop), backup, and/or restore a database.

4/26/13, 7:15 AM

No Pactrick, i just asked about the Online database? Denis specified it as Openerp Online Database.

4/26/13, 6:35 PM

Sorry, read over the Online part.

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