Hi, we are currently evaluating transition of a number of our current IT practices to new more efficient system, and we are considering OpenERP as an option. One function we are looking to replace is public folders.
We currently use public folders as a means of storing important communications with customers and suppliers. Be they emails, pdfs etc etc. At the moment users are expected to archive their own communications, and in practice there is very little control over how or if this actually happens. We would like a solution that automatically archives all communication history, be it via openerp, outlook or mobile devices on a per customer/supplier basis.
Looking at OpenERP it would make sense to me that it could somehow be integrated with the customers form view (or similar), more specifically the History tab, to automatically pull all emails from exchange, and keep a log.
Is there any such feature?
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|Asked: 4/29/14, 2:14 PM|
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|Last updated: 3/16/15, 8:10 AM|