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Hi all,

on my first database creation i get this error. Any idea to fix it ?

I'm on debian 7, Openerp 7. Thanks

OpenERP Server Error

Client Traceback (most recent call last):
  File "/home/openerp/web/addons/web/http.py", line 204, in dispatch
    response["result"] = method(self, **self.params)
  File "/home/openerp/web/addons/web/controllers/main.py", line 774, in create
    params['create_admin_pwd'])
  File "/home/openerp/web/addons/web/session.py", line 30, in proxy_method
    result = self.session.send(self.service_name, method, *args)
  File "/home/openerp/web/addons/web/session.py", line 103, in send
    raise xmlrpclib.Fault(openerp.tools.ustr(e), formatted_info)

 

Server Traceback (most recent call last):
  File "/home/openerp/web/addons/web/session.py", line 89, in send
    return openerp.netsvc.dispatch_rpc(service_name, method, args)
  File "/home/openerp/server/openerp/netsvc.py", line 296, in dispatch_rpc
    result = ExportService.getService(service_name).dispatch(method, params)
  File "/home/openerp/server/openerp/service/web_services.py", line 122, in dispatch
    return fn(*params)
  File "/home/openerp/server/openerp/service/web_services.py", line 167, in exp_create_database
    self._create_empty_database(db_name)
  File "/home/openerp/server/openerp/service/web_services.py", line 136, in _create_empty_database
    cr.execute("""CREATE DATABASE "%s" ENCODING 'unicode' TEMPLATE "%s" """ % (name, chosen_template))
  File "/home/openerp/server/openerp/sql_db.py", line 161, in wrapper
    return f(self, *args, **kwargs)
  File "/home/openerp/server/openerp/sql_db.py", line 226, in execute
    res = self._obj.execute(query, params)
DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
HINT:  Use the same encoding as in the template database, or use template0 as template.

 

 

 

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Best Answer

Hello, 

The message you is:

- You have installed Postgresql with SQL_ASCII default encoding, but Odoo use UTF8 encoding.

To correct this, setup postgresql with defaut UTF8 encoding or reinstall Postgresql with UTF8 encoding.

You work on Windows ? Linux ? I can update the response with more detail If you comment my answer with the systeme you use.

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