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OPENERP 7 - Cancel sales order

samson harrison
on 12/4/13, 2:17 AM 4,035 views

Openerp Version 7.0-20130923-231151

I needed to cancel a sales order so i cancelled the related delivery. In the delivery order in product line status it shows cancelled.

Now when i try to delete the sales order it show a popup Openerp warning.

Invalid Action!

In order to delete a confirmed sales order, you must cancel it. To do so, you must first cancel related picking for delivery orders.

Someone please guide me as to

  1. Have i done the right steps.
  2. Corrects steps to cancel a sales order in version 7.
  3. Any other way to cancel related picking.
  4. If it needs to be done from the database, would appreciate steps in detail.

Thanks Samson Harrison

On 12/4/13, 3:04 AM

Hi Samson Harrison,

Following are steps to be followed to cancel a sale order:

  1. install module 'account_cancel'. This modules is used to cancel the journal entries.
  2. Go to Accounting -> Configuration -> Journals -> Journals. open the journal which is used in your invoice and check the checkbox against 'Allow cancelling entries'.
  3. Then move to the Sale order.
  4. Cancel the delivery order of the sale order.
  5. Cancel the invoice of the sale order.

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Asked: 12/4/13, 2:17 AM
Seen: 4035 times
Last updated: 3/16/15, 8:10 AM