Odoo Help


office365 email set up not work

Frank Lee
on 9/25/15, 9:46 AM 941 views

I have problem with office365,

Mail delivery failed via SMTP server 'smtp.office365.com'.

SMTPDataError: 550

5.7.60 SMTP; Client does not have permissions to send as this sender


i have changed alias on General Settings into our own domain name

Outgoing set up all ready test connection successfully

imcoming set up confirmed

still not able to send email and received email

SMTPDataError: 550

Michael van de Ven
On 11/6/15, 5:11 PM

Setup Office 365 SMTP outlook.office365.com 995 SSL/TLS fails -> Client does not have permissions to send as this sender

1. In Odoo setup a SMTP server using your mail exchange (MX) endpoint record with port 25 no security

2. In Office 365 configure a connector so Odoo can send email to Office 365. Office 365 can then relay email to your organization mailboxes and to external recipients. Office 365 > admin > exchange > mail flow > connectors: configure a connector for your Odoo ("email") server with the internet connecting IP address (CIP: [IP address] from the internetheader the email). In my testcase the IP address of the router connecting to the internet.

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

1 follower(s)


Asked: 9/25/15, 9:46 AM
Seen: 941 times
Last updated: 11/6/15, 5:11 PM