Hi! We have problems when using Odoo native mobile app. When logging in, quite often we only get white screen. Odoo works perfectly from PC and even from mobile device browser. But when trying to access it from the app, appr. 70% of access trials end up with white screen. We are using VPN connection to connect to our Odoo database. Access works from the same device from browser, but not from the app. Does anyone know what could be wrong here? We are using Odoo Enterprise version 12. See an example of the white screen on Ipad on https://ibb.co/T8ZpQMt
The white screen seems like loading page which sould disappear quickly, but for some reason it remains there. the same issue happens with any type of connections (great or bad, 3G, WLAN etc..)