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Odoo helpdesk ticketing How it works? Answer customer to ticket in helpdesk?

on 1/11/16, 5:58 AM 1,423 views

How can I configurate the helpdesk right? So when I have a ticket open in helpdesk and I write to the customer, the answer from the customer land in my ticket?

How can I configurate the system so, that the customer is answering the email he receive from the helpdesk is going to the same ticket ind the chatter at the bottom???????????????????????




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Tétouan, Morocco

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On 4/28/16, 2:51 PM

Hi wizardz,

We have developed a complete Helpdesk solution that rivals other industry standalone offerings.

You can check out a short video here : http://www.odoo.ma/our-modules/helpdesk-odoo/9

Note: We haven't posted an up to date video yet, the latest version has a lot of new improvements and features.

I believe this is the best existing odoo Helpdesk as of yet.

Feel free to contact us there if you need to check out a live demo.

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Asked: 1/11/16, 5:58 AM
Seen: 1423 times
Last updated: 4/28/16, 2:51 PM