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Odoo could build app for post-sales support of electronic product?

on 11/19/16, 2:46 AM 620 views

I recently receive a project for an ERP system for a distributor of electronics who wants to build a database application for after-sales repairing services for its electronics. I am wondering if Odoo could be used to build this?

It requires not only regular statuses of items in repairing, but also the details of each steps of repairing as each repairing case may involve more than one technician or personnel.

Will you have similar experience? Could you share some of them with me?

Thanks in advance.

Dennis Chan


Fabien Pinckaers (fp)

--Fabien Pinckaers (fp)--
| 6 8 8
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--Fabien Pinckaers (fp)--

Odoo Founder & CEO

Fabien Pinckaers (fp)
On 11/19/16, 9:09 AM

Yes, Odoo has:

- Repairs app: manage guarantees, components to replace, serial numbers, invoice work...

- Helpdesk app: more for after-sale services

Both can be combined for a perfect solution.

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Asked: 11/19/16, 2:46 AM
Seen: 620 times
Last updated: 11/19/16, 9:19 AM