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Odoo 9: Leads / Opportunities from incoming emails -- for Sales Teams Aliases

on 7/19/16, 6:11 AM 848 views

I've setup sales groups, their aliases.
 Also I created gmail account (e.g. odoo@gmail.com) and wrote it's settings for incoming email server.
Now when i send email directly to gmail address odoo@gmail.com  -- I see new lead created, I can convert it to opportunity at */web?#page=0&limit=80&view_type=list&model=crm.lead&menu_id=156&action=177 

But if I send email to alias (e.g. alias@odoo.server.com)
It's successfully received at odoo@gmail.com (I can see it in inbox) but nothing happened in Odoo -- no lead, no opportunity created.
Why? What should i change?

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Asked: 7/19/16, 6:11 AM
Seen: 848 times
Last updated: 7/19/16, 6:38 AM