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odoo 8: email recipient who is not follower of a document is not notified

Tobias Frankl
on 8/24/16, 12:12 PM 769 views

I have a problem with the email notifications in odoo 8:


A mail is sent from some document (eg. project.task) to some partner outside of odoo.

If to this mail is replied by the outside user, with the expicit email of another odoo user in to: (recipient is different odoo user then sender) the mail is correctly attached to the document in odoo, but the user with to: is not notified if the user is not in the followers of this document.

someone experienced this problem and solved it?

We missed importent messages with this behavior.

Cant Edit - so comment:

How to notify an recipient who is not follower of the thread the email belongs to?

Tobias Frankl
on 8/24/16, 12:18 PM

A possible solution could ne a Small Module comparing recipients and notifications of the emails of the last Day. Notifying the missing recipients with a forward emails.

Tobias Frankl
on 8/27/16, 2:50 AM

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Asked: 8/24/16, 12:12 PM
Seen: 769 times
Last updated: 8/24/16, 12:41 PM