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1

Notification messages don't get sent as Emails on Leave

By
Angela
on 3/13/14, 2:15 PM 5,313 views

I'm trying to receive emails from a chatter thread in my emails.

I'm testing on Leaves. I've subscribed as a follower of a Leave object. In my user settings I've set "All Messages (discussions, emails, followed system notifications)".

When a user creates a new message using "Send a message" at the bottom of the Leave Request, I receive a message in the "Messaging/Inbox" form, but I don't get any message via email. I've looked in "Settings/Email/Emails" and there is no email in there, so I think the Message doesn't get transformed to an Email. Indeed, I can see the message in "Settings/Email/Messages".

Any ideas ?

I believe the problem isn't the email server because other emails get sent (emails linked to workflow actions are send using stuff like this : template_inst = self.pool.get('email.template').search(cr,uid,[('name','=',MY Approuve Invoice')])[0] action = self.pool.get('email.template').send_mail(cr,uid,template_inst,inv.id,True,context) And this works fine, the email is sent and I can also see it in Settings/Email/Emails. When using the chatter, the Message stays in Settings/Email/Messages and never goes to Settings/Email/Emails. Thanks for some input

Angela
on 3/14/14, 8:00 AM

Hi,

I have the same issue - system emails such as the password reminder email are sending, but the notification emails for leave requests and approvals/refusals aren't sending...

Did you ever get to the bottom of this?

Thanks,

Maxim Lester
on 4/2/14, 9:54 AM
0
Dimitri Christopoulos
On 6/20/14, 10:25 AM

Can you try this on a trial instance on OpenERP Online to troubleshoot if the problem comes from your email server or from your outgoing email configuration?

0
Maxim Lester
On 4/2/14, 9:54 AM

Hi,

I have the same issue - system emails such as the password reminder email are sending, but the notification emails for leave requests and approvals/refusals aren't sending...

Did you ever get to the bottom of this?

Thanks,

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Asked: 3/13/14, 2:15 PM
Seen: 5313 times
Last updated: 3/24/15, 1:52 PM