Odoo Help
Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM
|
e-Commerce
|
Accounting
|
Inventory
|
PoS
|
Project management
|
MRP
|
etc.
No such external ID currently defined in the system error while adding a menu item.
I want to define a new menu under After Sales Service in CRM module
So i've defined the below menu in project_view.xml
<menuitem name="Helpdesk and Support" id="menu_help_support_main"
groups="base.group_sale_salesman" parent="base.menu_aftersale"
action="action_view_task" sequence="2" />
The parent menu is defined in crm_claim_menu.xml
<menuitem id="base.menu_aftersale" name="After-Sale Services"
groups="base.group_sale_salesman"
parent="base.menu_base_partner" sequence="2" />
When did the above i got the followin error.
raise ValueError('No such external ID currently defined in the system: %s.%s' % (module, xml_id))
ValueError: No such external ID currently defined in the system:base.menu_aftersale
Thanks for any help!!
Hi,
Thanks, my problem is resolved. i did the below
i've added this in project_view.xml
<menuitem id="base.menu_aftersale" name="After-Sale Services"
groups="base.group_sale_salesman"
parent="base.menu_base_partner" sequence="2" />
<menuitem name="Helpdesk and Support" id="menu_action_view_task"
groups="base.group_sale_salesman" parent="base.menu_aftersale"
action="action_view_task" sequence="2" />
as did in file crm_claim_menu.xml and added the dependency as 'crm' in __openerp__.py.
Thanks for your suggestion
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.
RegisterOdoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.
Test it nowQuestion tools
Stats
Asked: 5/10/13, 8:11 AM |
Seen: 3169 times |
Last updated: 3/16/15, 8:10 AM |
In which module did you define the new menu ? (crm , crm helpdesk or crm_claim)
Hi, i've updated my ques, please check and guide me.