CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
an asset or liability account cannot be deleted when already set on a customer or product. I have such a case. I have gone through all the suppliers and products I have and tried deleting the entries. Despite that, I still have the same error report. Is it possible to do a dependency check or filter in order to know the specific problem, because no customer or product has the account entry again.
I had a similar issue with the 'account receivable' and 'account payable' accounts.It was a fresh DB without demo data and a custom COA but the default 'accounts was not getting deleted.
Goto Settings -->Technical -->Parameters --> Company Properties
Select the appropriate properties and inside the form you can see a 'Value' field:
Value | account.account,17
The number at the end gives the reference to the default account. Change it to the new account's "id" you have in your custom COA by referring the database table 'account.account'.
Hope this helps you
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|Asked: 7/23/13, 7:43 AM|
|Seen: 3022 times|
|Last updated: 1/19/17, 5:06 AM|