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Membership Management app doesn't work properly when I create my own DB

By
Lindsay
on 2/12/16, 11:45 AM 421 views

I tested the Membership Management app with a demo db and it worked perfectly. I was able to create members and buy memberships with no problem. Once you purchase the membership the "Current Membership Status" state should change depending on where in the process you are of buying the membership; "Pending", "Invoiced", "Paid", "Canceled", et al.

After testing with the demo db I thought it would suffice and created a new db. I installed the Membership Management app, the Accounting and Finance app, and set the Chart of Accounts to the US. I configured the Membership Products to include the levels of memberships I wanted. When creating a new member, it invoices that member and saves the entry. When I search for the member and click on their account I navigate to the "Membership" tab and see the table on the bottom with "Join Date", "Membership", "Fee", "Invoice", and "Status". All are filled in but the Status column is blank and above where it says "Current Membership Status" it still says "Non Member" even though it should say "Invoiced" or wherever I am in the process.

Please help me figure out why this works perfectly with the demo db and won't update the Status when I create my own db.

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Asked: 2/12/16, 11:45 AM
Seen: 421 times
Last updated: 2/12/16, 12:12 PM