LIve chat support is not visible in website

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LIve chat support is not visible in website

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aneesh ATEES Infomedia Pvt Ltd

LIve chat support support widget is not visible in website but in localhost working correctly

Rui Andrada

Please, can you elaborate more your question and description. There's no way anyone can help you with that question. thanks

OdooBot

I have an answer for this question, but an unable to post it due to my new member status :-/

Had the same problem and found a couple possible solutions. The one that worked for me was to go into Settings > Parameters > System Parameters, and edited the value of "web.base.url". In my case everything was correct, except the "s" in "https" was missing. Either way, this needs to be the full address of your website.

The other possible solution that I found, but did not work for me was to activate the public user and set its password to "public". Like I said, this did not work for me, but might work for others.

Hope this helps!

On Sun, Sep 20, 2015 at 11:40 PM, Jothimani <jothimanineyveli2014@gmail.com> wrote:

A new answer for LIve chat support is not visible in website has been posted. Click here to access the post.
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Jothimani
Sent by Odoo S.A. using Odoo about Forum Post LIve chat support is not visible in website

MaiThanhDuyAn

In Odoo 15 we using nginx and don't add longpolling:

Just :

#Odoo
upstream odoo {
server 127.0.0.1:8069;
}

# Redirect requests to odoo backend server
location / {
proxy_redirect off;
proxy_pass http://odoo;
}

Hilar Andikkadavath

Hi,

while pasting the code inside the head tag please specify your url

eg:

<link href="http://yoururl/im_livechat/external_lib.css" rel="stylesheet"/>
 <script src="http://yoururl/im_livechat/external_lib.js" type="text/javascript"></script>
 <script src="http://yoururl/im_livechat/loader/1" type="text/javascript"></script>

Also try after creating a new configure under website_admin

Cheers !