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Anyone figured out how to change the display name during live chat.

Having both company name and full name of the employee is not ideal.

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You can find the module "ehcs_livechat_user_nickname" on app store from v10 to v12.

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Hi,

This is solved in V13, if you migrate to V13 then you can go to the user, under preferences there is a field called (livechat_username)

if filled, that is what will be shown in the livechat



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For odoo 12?How can I modify the name like Firstname Lastname, then I only want to display the last name only?Our system is using odoo 12

not odoo12 but odoo 10, my bad