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Is this a bug in account_cancel? [Closed]

Kevin Sawyer
on 1/21/14, 7:37 PM 1,310 views

The Question has been closed

Ray Carnes
on 01/22/2014 18:26:06

We've installed the account_cancel module and allowed cancelling entries in our SAJ. We created an invoice that had three taxable items but the tax rate was incorrect. So we cancelled the invoice, updated the sales tax rate, set the invoice back to draft, clicked the Update link (next to the tax line) and it is definitely applying the correct tax rate. But now when we attempt to print this invoice, it still shows the previous/incorrect tax rate. We're guessing that there's a "has been printed" flag of some sort that needs to be reset when the cancelled invoices is set back to Draft status. Is this a bug? Thanks in advance...


Ray Carnes

--Ray Carnes--
| 9 7 9
Keyport, United States
--Ray Carnes--

Senior ERP Analyst

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Ray Carnes
On 1/22/14, 3:08 AM

It is not a bug.

Examine the "Reload from attachment" checkbox for the invoice report.

Navigate to:

Settings -> Technical -> Actions -> Reports

Find and open the record for the Invoice - it will be called Invoices and have a service name of account.invoice.

If the "Reload from attachment" checkbox is checked, running the report will keep returning the first version of the report from the saved attachment.

Uncheck the checkbox and the invoice report will be created with the corrected information.

Excellent response. Thank you! (sure wish all of this stuff was documented somewhere...)

Kevin Sawyer
on 1/22/14, 3:14 AM

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Asked: 1/21/14, 7:37 PM
Seen: 1310 times
Last updated: 3/16/15, 8:10 AM