Odoo Help


Is there an Email Notification on Leads/Issues?

Roberto Leal
on 5/30/13, 8:03 PM 2,223 views

Hello, is there a way to notify the customer who sent an email to lead/opportunities email address configured in "Create leads from incoming mails"? the same for project issues.

Thanks a lot

I think I am looking for the same thing as you. Anytime a new issues is created via email, I want my team to be notified that they need to take care of it.

Mike Lindsay
on 5/30/13, 9:23 PM

Have you got any input on this yet Roberto? I started looking at the automated actions, but I don't know enough about those to do something smart :)

Mike Lindsay
on 5/31/13, 2:01 PM

Hello Mike, not yet, but if I find something I let you know.

Roberto Leal
on 5/31/13, 9:20 PM
Pedro Soares
On 8/29/16, 4:41 AM

I've been searching for an answer but I can't seem to find one and this is the only topic that was open with the same title didn't get an answer.  Is there a way to notify the sales team with an email address configured?

Thank you

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

1 follower(s)


Asked: 5/30/13, 8:03 PM
Seen: 2223 times
Last updated: 8/29/16, 4:41 AM