CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
We're having major invoice layout issues. Basically, the invoices we make via our Accounting app are completely screwed up. They are ugly, don't have any header, the footer is messed up and our bank statement (ie the bank account to which our clients should send the money) doesn't appear anywhere.
Sadly I can't show a picture nor a link to a picture (need 30 karma) to illustrate how it looks like. If there is a way around that let me know.
We've been looking all over to find where we can edit the layout, no chance.
Can anyone help with this? It's pretty urgent.
This can come from two problems.
1) If you have Wkhtml version 0.12.2.x footers etc will not work. This is a problem Odoo is currently working on as you can see here: https://github.com/odoo/odoo/issues/4938
If this is your issue simply downgrade to version 0.12.1.x and things will be fixed.
2) Your internal network is messing the logic from Odoo and prevents Odoo from loading the CSS for the reports. This is an easy fix though. Go to settings > Parameters > Technical parameters and create a new one like this:
This new report.url will tell Odoo that you're on a localhost and will allow you to load the CSS.
Either solution one or two should fix your problem and I bet it is problem #2.
Thank you for the quick reply. I'm not really understanding your 2nd point though. Which settings should I go to? I can't seem to find the System Parameters.
Also might be important to note that my odoo install isn't on local, it's installed on a VPS.
Actually yesterday everything worked more or less perfectly (we had header etc. No bank account details showed on the invoice, but the rest was good). Today the server crashed and we had to restore our latest backup, which we made this morning before the crash. Since then it's not working properly. We are on ubuntu 14.04, if that can help you figure stuff out.
Thanks again for the help!
PS: I speak french and my install is in french as well. I see you're belgian, if you speak french too you could let me know how to work things out in french that might be easier for both of us!
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|Asked: 1/28/15, 11:27 AM|
|Seen: 2052 times|
|Last updated: 3/16/15, 8:10 AM|