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accountinginvoicerefund
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Carlton Guc

I just created a new customer and a new order/invoice for that customer.    When viewing the customer record I see the correct balance on that record (850.00 Invoiced) in the buttons on the right of the customer record.

Clicking on 850.00 Invoiced I see the invoices for the customer as expected.

Next, I create a credit memo for $75 of the original invoice.   It appears to be correct and when I view the customer record I now see (750.00 Invoiced), but when I click on that button to take me to the invoices for the customer I see that the new total is $900 where I would have expected it to be $750.00


Is this a bug or am I not posting a credit the correct way? 

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Ray Carnes

Did you create the credit memo via the Customer Refunds menu? With a positive amount?

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Carlton Guc
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What appears wrong is the logic on the Customers/{A Customer}/Invoices list view. It's showing credits as a positive and adding up the total the wrong way. So the end result is a much higher number than what should be in the "Total".

For example, I created an invoice for $20,000 and a credit for $20,000. The top level customer From shows 0 as the total, but when I click on that button, I see two entries in the list for $20,000 and the grand total is $40,000 where it should be showing 0.

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Carlton Guc
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We have resolved this by modifying the logic for the Accounting Module. I've modified it in our trunk of Odoo and submitted a request for it to be pulled into the main source code. If you have this problem and would like a solution, drop me a note.