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Like to check on Openerp 7 messaging. I have 5 employees in my company, each with our own email addresses. e.g.
firstname.lastname@example.org email@example.com firstname.lastname@example.org email@example.com firstname.lastname@example.org
Does messaging encourage all of them to use when they login into openerp and not relying on thunderbird anymore? If yes, how can you escalate certain emails as potential sales lead, etc?
Or messaging is more suitable for emails like email@example.com which will create a new sales lead?
But what if John login into the system, what will be the messaging like? Tied to firstname.lastname@example.org or his personal email email@example.com?
Any help? Thanks.
In my opinion, the current OpenERP messaging system is not yet featured enough to replace a traditional mail client. Even if we think this will be the case in future versions of OpenERP.
But the current messaging system is fully integrated with your incoming and outgoing email. So, you can easily use both as they are synchronized. I usually use OpenERP for internal communication (between employees, tracking changes on tasks), for external communications around leads/opportunities and issues (support services). But I still use a direct email address for all others incming emails (like the address on my business card).
Thanks Fabien. Just to clarify a bit further, to ensure I am on the right track with your explanation.
firstname.lastname@example.org -> action -> crm.lead
email@example.com -> action -> hr (jobs related)
Direct Email Address
firstname.lastname@example.org - basically John will still use his email in Thunderbird. But he can install the openerp plugin. For certain emails, he can push into OpenERP. I assume that way as I have seen a video doing that.
This is the tricky part. I assume you mean OpenERP user accounts right and not creating another set of email addresses to do this?
so basically, i have 2 user accounts in openerp
they will communicate directly, response to quotations, add to inbox, etc.
Is this what you meant?
Hope you can share some thoughts to get my understanding correct.
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|Asked: 3/11/13, 2:39 PM|
|Seen: 2831 times|
|Last updated: 3/16/15, 8:10 AM|