Odoo Help


Inbox is empty

Sylvain Courant
on 7/14/14, 10:00 PM 1,225 views


I set the inbox server parameters with gmail pretty easy:

  • imap.gmail.com
  • Port : 993
  • SSL requis : Oui

All settings seem to be right since the connection is successful... but when I ask to import messages from the mailbox, nothing is happening. I don t get any message or error.


Sylvain Courant
On 7/18/14, 8:19 AM

Hi Mantavya

I sent messages to that mailbox but that messages did not come through. It s really weird. Do you see something else, a parameter...?

Thank you for your help


Mantavya Gajjar (mga)
On 7/15/14, 12:33 AM

If you do not have any unread messages in your inbox, it won't import anyting as it will not import any of the existing messages having read flag true.

Try to send new message to your email address and try to fetch form Odoo or let be fetch automatically. 

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

1 follower(s)


Asked: 7/14/14, 10:00 PM
Seen: 1225 times
Last updated: 3/16/15, 8:10 AM