In V7 an unbalanced purchase journal was posted. How is it possible that an unbalanced journal can be posted. And how do I edit it to correct it?
Hmm its hard to say how it could happened without knowing what caused it.
In terms of removing it, you should be able to un-post an entry by clicking 'Cancel Entry' button at the top of the screen when you go into the entry. You will need to allow cancelling entries for the relevant journal first (Configuration > Journals > Journals, select the relevant journal and check the "Allow cancelling entries" tickbox).
You're right though, it definitely shouldn't be possible to let it happen in the first place, so if your team manages to break it again, record the process and file a bug report on launchpad.
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|Asked: 8/19/13, 11:55 PM|
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|Last updated: 3/16/15, 8:10 AM|