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Import preview failed due to: 'utf8'

on 8/15/13, 9:10 AM 2,723 views

Hi, I am importing logged calls when i validate i get this error Import preview failed due to: 'utf8' codec can't decode byte 0xa0 in position 145: invalid start byte. The issue is usually an incorrect file encoding.

Any one show what i am missing or doing wrong.

Mario Arias Badila
On 8/16/13, 4:48 PM


Do you by any chance created the csv file on Windows ? If so, the problem has to do with special characters like accents

Try to open the file on linux, and you will find some weird looking characters inside...

Regards, -Mario

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Asked: 8/15/13, 9:10 AM
Seen: 2723 times
Last updated: 3/16/15, 8:10 AM