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im_livechat activation on odoo9

By
Prosper Guena Nitcheu
on 7/26/16, 2:22 PM 179 views

Hello

Our Odoo version is odoo9  community (running on an ubuntu 14 server), behind a proxy.

We configured the proxy to send odoo requests on the correct port (8069) of the residing odoo server, and 'longpolling' requests to the port 8072 of the same server.

On the channel page it is mentionned that to make it work, if the web site is made with odoo they should go to Settings -> Website settings and select the channel to add to the website. If the web site is not made with odoo they should copy and paste some code into the <head> </head> of the web site.  

We installed im_livechat and configured a channel, but the livechat is not showing on the web site.

Our website is made with odoo and odoo9 doesn't provide such menu to select the channel to add to website.  

When we paste the code into <head> </head>, then livechat is working, but the web pages are no more editable (because of some conflicts with bootstrap).

Is there any procedure to let the livechat function properly on Odoo9 community ? Or i'm i missing something ?

Regards

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Asked: 7/26/16, 2:22 PM
Seen: 179 times
Last updated: 7/26/16, 4:06 PM