Odoo Help


Hello Divya,

In OpenERP, there are certain places, in which you can create new record directly from incoming email, like Application, Lead, Helpdesk, etc. If you select any of those, then system will create record based on general details of eamil. And if you do not select any action, then OpenERP will check, if that email address is set to any user's email address, then it will move to that user's message box. And if there is no such record exists, then OpenERP will skip that incoming email.


Thank you sir

on 7/10/14, 12:30 AM

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

2 follower(s)


Asked: 7/9/14, 5:19 AM
Seen: 1227 times
Last updated: 3/16/15, 8:10 AM