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Hi guys and gals
We are new to this but have managed to set up a user and done all the required "setting" up.
We have set a new user up and once complete it sends an invite. We have clicked on this link but no matter what we seem to be getting the following error
"You do not have access to this database or your invitation has expired. Please ask for an invitation and be sure to follow the link in your invitation email."
How do we get around this? We are using the same exact details to log in, made sure we are logged out of the main account and tried logging in first directly on odoo.com.
When logging in through odoo we can log in, we go to account and it shows the sire i want to enter. I click this and it asks to log in again and shows the above message again.
Any help would be appreciated
If your users catch
You do not have access to this database or your invitation has expired. Please ask for an invitation and be sure to follow the link in your invitation email.
Then, it seems, they are already in the database. You need to "Re-send Invitation Email".
Go to Settings -> Users -> User -> Re-send Invitation Email (the top right corner of the user's card). Don't needs for new users.
When user goes to a password reset he don't need to reset a password. Let him to press "Log in with Google"
It works for me fine.
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|Asked: 7/7/14, 1:10 PM|
|Seen: 3684 times|
|Last updated: 12/16/15, 12:24 PM|