Odoo Help


How to use the correct language for outgoing email?

on 6/19/13, 6:19 AM 1,123 views

When a client created an issue by email and support staff replies, there is a line saying:

Access your messages and personal documents through our Customer Portal

This sentence seems always to be in English, independent of the configured and installed language of the client.

How can I configure the issue tracker to use the correct language?

Andreas Marpmann
On 8/29/13, 7:24 AM

This is hard coded in files.py that in use by Portal-App

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

0 follower(s)


Asked: 6/19/13, 6:19 AM
Seen: 1123 times
Last updated: 3/16/15, 8:10 AM