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So, in error, I paid a vendor bill using the BANK account (It was actually a VISA payment). So now I have a cheque waiting to be printed - and I will never print it. My balance in GL says I have spent this money - but I have not.
How do I remove this cheque from the journal so that I can pay with VISA?
You can cancel the particular entry and it will help. It says you can cancel journal entries
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Four days and no replies. Very disconcerting. I will call support and see what they say - if they have an answer, I will follow-up here with the solution.