There have been previous discussions on this topic
Please refer to the following link that may provide some help:
Other than that, if you believe that everything is complete but the ERP doesn't indicate the SO as done, it may be you have bypassed the normal workflow.
The ideal action would be to go through the workflow manually, and find out what has been created that prevents the system to categorise the transaction as fully complete (maybe the sale was for a make to order good, but you had some stock and used the stock to complete the transaction).
Can you give the particular example?
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|Asked: 5/27/14, 10:16 AM|
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|Last updated: 3/16/15, 8:10 AM|