Odoo Help


5 Answers
David Vandervoort
6/17/16, 5:10 AM

It is available in "My orders" but not when you go through the portal.

I did the following:

- send invoice using template "Invoice - Send by Email (Portal)" so that the customer can create an account using the link in the e-mail

- when the customer arrives in the portal, he first has to go to "website" (link on top left of screen)

- select his username on the rop right and click "my account"

- click on sales order id

Now you will see the product with a "Downloads" dropdown next to it. Click it and select the file to download.

Download will start automatically.

The download file will get the name of the title in your digital attachement, so if you want it to be available with the correct extension, you have to add it in the title.


Ermin Trevisan

--Ermin Trevisan--
| 6 5 8
Walchwil, Switzerland
--Ermin Trevisan--

Ermin Trevisan
3/14/16, 4:22 AM

The description says:

allows the user to set a product as digital product and use the attachments to sell files. The download link is added on the My Orders page when the payment is confirmed

Therefore the link is available on the customer portal.

3/16/16, 8:05 AM

Hello thanks for the support

Ermin Trevisan
3/16/16, 9:04 AM

In this forum thanking means upvoting and check as answer :-)

3/17/16, 9:29 AM


No I can't get any button to unload

wheter in the portal or the order confirmation or the my/home account or anywhere else

So my question is : is it under ODOO community ou enterprrise  you can do that ?


best regards

1 Comment
john doe
6/28/17, 10:05 AM

It works in odoo community

Ask a Question
Keep Informed
2 follower(s)
About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now