Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

1

How to reply email from user inbox

By
Johan
on 1/13/16, 11:46 PM 792 views

Dear Community,

I have successfully set the email configuration, incoming email with alias domain "xxx.netai.net" and outgoing email with smtp.gmail.com account. I use odoo 9 running on Ubuntu.

I can receive email from outside email (eg john@gmail.com) and come up in odoo user inbox (admin@xxx.netai.net).

The question is how can I (admin@xxx.netai.net) reply john email directly from admin inbox? There is no reply icon in the message (only mark as todo and mark as read icons). I only can send the email with "compose new message" in top right icon.

Please help.

Thanks + regrads,

JOHAN

Hmm, almost a week. I guest no body need this direct email reply from user inbox action, or this is a simple stupid question. What are you usually do to reply email in user inbox?

Johan
on 1/21/16, 8:46 PM

I have the same problem. In v8 you have a "reply" icon next to other functions after message title, but in v9 I do not find any way to reply to a message. What I am missing here?

Roy Nurmi
on 1/30/16, 7:32 AM
0
Flo
On 3/16/16, 1:56 PM

I have the same issue, nobody knows if it is ment to not change?

Many thanks

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

2 follower(s)

Stats

Asked: 1/13/16, 11:46 PM
Seen: 792 times
Last updated: 3/16/16, 1:56 PM