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0

How to Remove: Access your messages and personal documents through our Customer Portal

v7
By
rishi kesh
on 3/23/13, 9:10 AM 4,934 views

Hello, i have been trying to setup the emails but all the outgoing mails are being sent to te spam box. If i send it through any other email client, it lands perfectly to the inbox. I am not sure what is wrong.. May be the footer message with link is taking to the spam folder. Can some one help me how to remove

Access your messages and personal documents through our Customer Portal

From the emails sent from openerp?

Thanks

5

Vardan

--Vardan--
1038
| 4 4 8
Delhi, India
--Vardan--
Vardan
On 5/16/13, 8:16 AM

Go to settings -> general settings and uncheck 'Activate the customer portal'. It will solve your problem.

Thanks. Problem solved

Raminder Pal Singh
on 5/16/13, 8:52 AM

After uncheck this, i can not send e-mails.

Metrolux Gmbh, Andreas Marpmann
on 7/23/13, 7:27 AM
1
ilexius GmbH
On 4/29/15, 3:40 PM

I found a solution for this:

Go to Settings - Translations - Application Terms - Translated Terms

Go to the search field and do an advanced search for "Old source" contains "Access your messages and personal documents"

Change the translation value for all languages, including English to this value: "<br title="%s"/>"

Save the translations and synchronize all languages in Settings - Translations - Application Terms - Synchronize Terms

The text and link is gone in the emails now.

what are you talking about?

August Doo
on 7/1/15, 6:36 PM

what are you talking about?

August Doo
on 7/1/15, 6:36 PM

My solution removes the message "Access your messages and personal documents through our Customer Portal" in emails without the need to disable the customer portal.

ilexius GmbH
on 7/2/15, 5:05 AM

Thanks to ilexius GmbH, it's work on v7.

Michel Hugues
on 11/17/15, 8:41 AM
1
Flyguy
On 2/5/14, 9:21 AM

When you uncheck 'activate customer portal', the customer portal will be deactivated. If you still want to use the portal, but not send the info in every mail, you need to keep the 'activate customer portal' checked. You can't change it in the templates either, because the portal info is added thru code. We spent a lot of time to remove this, but finally managend. Check the code for append to html and expect to find some ugly programming...

Thanks for this. It's disappointing that OpenERP SA stoop so low to promote themselves.

Teck Lee
on 2/25/14, 5:15 AM
1
Andreas Marpmann
On 7/29/13, 11:05 AM

Go to settings --> general settings and uncheck 'Activate the customer portal'. It will solve your problem.

If you cannot send emails after uncheck this, pleas read this...

help.openerp.com/question/26089/portal-disabled-cannot-send-emails/

1

Gopakumar N G

--Gopakumar N G--
1198
| 5 3 7
Cochin, India
--Gopakumar N G--

Senior Software Engineer at BroadTech IT Solutions Pvt. Ltd.

Gopakumar N G
On 12/18/13, 2:52 AM

Go to Settings -> Technical -> Email -> Templates and edit the email template you are using so that to remove the text 'You can access our customer portal'. Save the edits.

Remove 'You can access our Customer Portal' from email

0
IT Libertas
On 3/24/16, 1:17 PM

Use this module - https://apps.odoo.com/apps/modules/8.0/colors_customization/ - not only to remove but also modify email footers as you like (incl direct Odoo links to objects)

0
Sean Samborski
On 12/17/13, 8:31 PM

Or you can edit your email templates: Settings->Technical->Email->Templates if you're having issues. When editing the templates, you can remove the unwanted line.

-1
Raminder Pal Singh
On 5/16/13, 8:09 AM

I am looking for the answer for "how to remove

Access your messages and personal documents through our Customer Portal

From the emails sent from openerp?" . Anyone plz help.

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Asked: 3/23/13, 9:10 AM
Seen: 4934 times
Last updated: 3/24/16, 1:17 PM